Emirates - Pison Public Relations

Emirates introduces Home Check-in in Dubai

Emirates has introduced Home Check-in, a new service which allows customers to check in for their flights from anywhere in Dubai. The service is available for customers across all classes travelling on Emirates flights.

The new service enables Emirates passengers to complete the security check and check-in from the comfort of their home, hotel or office and have their luggage transported to the airport prior to their flight. An Emirates check-in agent will arrive at the preferred location to weigh and tag the bags as well as check-in the customers and issue boarding passes. Customers can then make their own way to the airport and head directly to immigration, bypassing the check-in desks at the airport.

The service is available for AED 350 per trip for up to 7 pieces of luggage. AED 35 will be charged for each additional piece of luggage. Customers can book the service on emirates.com up to 12 hours before flight departure time. This latest initiative is part of the Emirates’ ongoing commitment to provide world class products and services for a more convenient travel experience.

Emirates has been running trials for its Home Check-in service since October to ensure that the customer experience and security checks are faultless. The service seals each bag and stores them in a separate hold in the van. Emirates Home Check-in will be operated with a new fleet of vans.

The new Home Check-in offering complements other luggage handling services already available for Emirates flights in Dubai. For a seamless travel experience, customers can pay for a concierge service to handle their luggage at the airport, enjoy preferred rates for pre-paid excess baggage, and bag wraps to protect their luggage.

For passengers arriving in Dubai, there is a luggage storage facility for those who wish to leave their bags and explore the city. Emirates also offers a Home Delivery service where luggage is retrieved, cleared at customs and delivered to the customers for a hassle free travel experience. More information on these services can be found here.

30th April 2018/0 Comments

Emirates sqoops four accolades at Business Traveler Middle East Awards

Emirates won four accolades last night at the Business Traveler Middle East Awards 2018. The airline was crowned Best Airline Worldwide, Airline with the Best Business Class, Best First Class Airport Lounge in the Middle East and Airline with the Best Cabin Crew , a testament to its commitment to meet and exceed customer expectations in the air and on the ground. Emirates has won Business Traveler Middle East’s Best Airline Worldwide award five years in a row.

The awards celebrate the region’s best in business travel and hospitality and the ceremony was attended by key travel industry executives.

Thierry Antinori, Executive Vice President and Chief Commercial Officer for Emirates, said: “It’s an incredible honor to know our customers appreciate the experience we deliver and Business Traveler Middle East’s recognition demonstrates our commitment and efforts to provide exceptional service, while continuing to build on the products our customers have come to know and love. We would like to thank our employees who work hard day in and day out to deliver the best experience possible to our customers. To receive the award for ‘Best Airline Worldwide’ five years in a row is truly gratifying, and we don’t take these awards lightly, and will continue innovating to remain ahead of the game and ensure we always deliver a consistent experience throughout the customer journey.”

Emirates has launched a number of significant product and service enhancements over the past year. The airline recently launched its game-changing, fully enclosed private suites inspired by Mercedes-Benz in First Class that have floor to ceiling sliding doors, sleek design features, soft leather seating, high-tech control panels and mood lighting.

On its existing 10 aircraft of Boeing 777-200LR, Emirates invested over US$150 million to refurbish its fleet. The Business Class seats are now even more spacious – reclining to a fully flat sleeping position with several lighting options and a mini-bar. The airline’s award winning in-flight entertainment ice now offers over 3,500 channels, including over 700 movies from around the world and regionally inspired cuisine is offered on-board across all cabins.

Emirates enhanced A380 Onboard Lounge features an airier look and feel, reconfigured seating arrangements around the iconic bar with private yacht-inspired décor, as well as new high-tech touches.

Emirates’ state-of-the-art First Class Lounge facilities at Dubai International Airport Concourses A, B and C – boast a total seat capacity of over 2,500. Concourse B lounges recently completed a US$ 11 million makeover, serving premium members the highest standards of comfort. The airline also expanded its global network of lounges to 41 dedicated Emirates Lounges in 2017.

The airline’s international team of over 23,000 cabin crew come from over 135 countries, and speak more than 60 languages. Crew members are trained to provide the very best inflight service and Emirates on-board experience.

Earlier this month, Emirates was awarded the Best Airline in the Middle East in the 2018 Trip Advisor Travelers’ Choice® Awards for Airlines. In addition to clinching the region’s top award, the airline also garnered 4 other awards including Best Economy Class Middle East, Best First Class Middle East, Travelers Choice Business Class – Middle East and World’s Best Airlines – Top 10.The award was based on thousands of reviews Emirates received from the Trip Advisor community over the past twelve months.

Emirates is the world’s largest international airline, with an extensive network that has grown to offer its customers a choice of 159 destinations in 85 countries across six continents. It operates one of the world’s youngest modern wide-body fleets, and is the first and only airline in the world to operate a fleet of all Airbus A380 and Boeing 777 aircraft for its passenger flights.

24th April 2018/0 Comments

News

Emirates to debut its new fully enclosed First Class Private Suite at ATM

Emirates will unveil its new Boeing 777-300ER First Class Private Suite exhibit at the Arabian Travel Market 2018. The region’s leading travel and tourism exhibition will run from 22 – 25 April.

This year marks Emirates’ 25th year of partnership and commitment to ATM. When the exhibition first opened its doors in 1993, Emirates flew 15 aircraft to 32 destinations and carried 2 million passengers. Today, Emirates is one of the largest international airlines serving 159 destinations in 85 countries, carrying more than 59 million passengers to, and through its hub in Dubai annually.

The Emirates stand will offer visitors a chance to experience the airline’s recently-launched products and service enhancements. The game changing, fully enclosed First Class private suites on exhibit have floor to ceiling sliding doors, soft leather seating, high-tech control panels and mood lighting. Incorporating cutting-edge technology, the suites also feature several world-firsts, including: ‘virtual windows’ using real-time fibre-optic camera technology, a NASA inspired ‘zero-gravity’ seating position, and a personal video-call service. Design details within the suite were inspired by luxury automotive brand Mercedes-Benz.

Emirates will also showcase its latest Boeing 777 Business Class seat, the A380 On Board lounge, along with other iconic products such as the First Class Shower Spa and the latest version of its generously-pitched Economy Class seats.

Visitors can experience the Emirates network through an interactive 60 second challenge played on a touchscreen route map. Last year, the airline launched new passenger routes to Newark via Athens, Zagreb and Phnom Penh, and later this year, Emirates will begin services to London Stansted and Santiago de Chile.

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21st April 2018/0 Comments

News

Emirates Announces Attractive Offers to Dubai

Emirates is offering Ugandan travellers the opportunity to visit Dubai with a special Economy and Business Class return airfare that includes attractive fares, a free third piece of luggage of up to 23 kg and a one-month tourist visa.

Under the special offer, an Economy Class ticket from Entebbe to Dubai costs $399 and Business Class $1499. The fare offer is for a limited time only and tickets must be booked between 4th April 2018 and 17th April 2018, while travel must take place between 4th April 2018 and 10^th December 2018. The cost of the ticket includes airport taxes.

Voted by travellers as the Best Airline in the World in the 2017 TripAdvisor Travelers’ Choice Awards, Emirates is also offering a 3^rd piece of luggage of up to 23kg for Economy Class and up to 32kg for Business Class, as well as a My Emirates Pass, which can be used for exclusive offers and discounts across Dubai.

My Emirates Pass has also expanded the programme with more partners – customers can now enjoy special discounts at over 250 world class restaurants and hotel dining outlets in Dubai. Exclusive offers are also available on a range of leisure activities including visits to championship golf courses, thrilling theme parks or luxury spas across the city. To see all My Emirates Pass offers.

Dubai provides a great escape for visitors. Its year-round sunshine, world-class shopping and restaurants, stunning beaches and iconic buildings offers something for the whole family. Visitors to Dubai can use My Emirates Pass to enjoy some of the city’s must-see places like Global Village – multi-cultural festival park and shopping destination – as well as theme parks such as Wild Wadi Waterpark and IMG World of Adventures.

The city also offers a wide range of accommodation to suit all budgets.

On all Emirates’ flights, customers can look forward to hours of entertainment on the award-winning inflight entertainment system, ice Digital Widescreen, which offers over 3,000 channels of on demand audio and visual entertainment, from the latest movies, music, audio books and games, as well as family friendly products and services for children, including complimentary toys, kids’ meals and movies, priority boarding for families and the use of free strollers at Dubai International Airport.

In addition to the on-board comforts and products, customers will experience the world famous hospitality from Emirates’ multinational cabin crew who come from 135 nationalities and speak over 60 languages, while enjoying chef prepared regional and international cuisine, using the freshest ingredients, accompanied by a wide range of complimentary wines and beverages.

29th March 2018/0 Comments

News

Emirates unveils more spacious Business Class seats on its Boeing 777 aircraft

Emirates unveiled a brand new Business Class cabin and configuration on its Boeing 777-200LR aircraft, with new wider seats laid out in a 2-2-2 configuration for the first time.

The airline has invested over US$150 million to refurbish the 10 existing 777-200LR aircraft in its fleet.

The newly refurbished Emirates 777-200LR aircraft is set in a two-class configuration which offers 38 Business Class seats and 264 seats in Economy Class. While the Business Class seats are in the same design and shape of Emirates’ latest lie-flat seats, they are now two inches wider for a more comfortable journey. The seats retain the champagne coloured finish and diamond stitch pattern on the full leather cover, and the ergonomically designed headrest revealed on Emirates’ newest Boeing 777 in November.

The Business Class seat has a pitch of 72 inches and moves into a fully flat sleeping position. It also has touchscreen controls for the seat and inflight entertainment system, several personal lighting options, privacy panels between seats, a shoe stowage area, footrest and a personal mini-bar.

Luxury and comfort are at the heart of Emirates’ product refresh as overhead bins in center of the cabin have been removed for an airier and more spacious feel on board. The cabin boasts electronic windows and the largest personal in-flight entertainment (IFE) screens in Business Class at 23 inches wide.

The cabin also features the Ghaf tree – considered the national tree of the United Arab Emirates, and now a signature design on the latest Emirates aircraft.

In addition, the new Business Class cabin features a social area – unique to the Boeing 777-200LR fleet. The mini lounge area features snacks such as crisps, sandwiches and fruit, as well as beverages for customers to help themselves to during the flight.

The offering will complement Emirates’ full service of regionally inspired cuisine prepared by gourmet chefs, and accompanied by some of the most exclusive wines, champagnes and spirits in the world.

Economy class seats onboard the 777-200LR have also been refreshed to the latest colour palette of soft greys and blues. The ergonomically designed seats come with full leather headrests that have flexible side panels and can also be adjusted vertically for optimum support. Customers can enjoy up to 3,000 channels of on-demand entertainment in ice with 600 movies, over 200 hours of TV, and thousands of music tracks every month. The aircraft is also equipped with Wi-Fi and Live TV across all classes.

Emirates’ newly refurbished 777-200LR aircraft will go into service on 6 March to Fort Lauderdale. This is the first of 10 aircraft which will be retrofitted with the new configuration over the course of the year. The refurbished 777-200LR aircraft is planned for several destinations including Emirates’ most recently announced destination Santiago, Chile.

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12th March 2018/0 Comments

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